Question 1

How do I contact Medivant customer service?

Accepted Answer

Contact customer service at 1-888-201-0688 or customerservice@medivanthealth.com.

Question 2

How do I report a product complaint or adverse event?

Accepted Answer

Report adverse events/complaints via phone at 1-855-784-4555 or email customerservice@medivanthealth.com.

Question 3

How do I reach the sales team?

Accepted Answer

Reach the sales team at sales@medivanthealth.com or 1-888-201-0688.

Question 4

Where is Medivant headquartered?

Accepted Answer

Medivant is headquartered in Chandler, Arizona, with manufacturing operations also in Chandler.

Question 5

How quickly does Medivant respond to inquiries?

Accepted Answer

We strive to respond to all inquiries within 1-2 business days. For urgent matters, please call us directly.

Question 6

How do I request quality documentation?

Accepted Answer

Quality documentation can be requested by emailing customerservice@medivanthealth.com.

Question 7

Can I request a sales representative visit?

Accepted Answer

Yes. Contact our sales team to schedule a visit from a sales representative in your region.

Question 8

How do I submit a vendor or partnership inquiry?

Accepted Answer

Submit vendor/partnership inquiries to partnerships@medivanthealth.com.

Question 9

Is there a medical information contact?

Accepted Answer

Medical information inquiries can be directed to medicalinfo@medivanthealth.com.

Question 10

How do I update my account information?

Accepted Answer

Contact customer service to update your account details.

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